Messages window

The messages window displays the most recent messages sent by CCA or Supervisor. Unread messages are shown in bold. The number of messages displayed can be set in the filter view dialog.

The window's fields describe the following:

• Time: The time that the message was sent.

• Sender: The sender of the message.

• Recipients: Who the message was sent to.

• Message: The message text

• Type: Whether the message has been sent.

• Status: Whether the message has been read by the recipient/s.

The messages tab of the ribbon (available when the messages window is active), contains the following commands:

Icon	Name	Function
	Open	Open the selected message (alternatively, you can double-click the message). The send message window appears, containing the message.
	Delete	Delete the selected message.
	New Message	Create and send a new message to one or more recipients. The send message window appears.
	Reply	Reply to the selected message. The send message window appears
	Forward	Forward the selected message. The send message window appears.

The window's context (right-click) menu includes the following commands:

• Open: Open the selected message (alternatively, you can double-click the message). The send message window appears, containing the message.

• Reply...: Reply to the selected message. The send message window appears.

• Forward...: Forward the selected message. The send message window appears.

• Delete: Delete the selected message.

• Send new message: Create and send a new message to one or more recipients. The send message window appears.