Troubleshooting WebProd

When you receive an error message when using WebProd, you should first check whether the code has been generated by Microsoft IIS or Askia. If it is a Microsoft error code, please see the following article for assistance: Microsoft: IIS - HTTP Status Codes. The error codes that may be generated by WebProd are described below.

The table below sets out the error codes, their meaning, possible resolutions.

Error code

Caption

Error description

Resolution

101

ERR_BDDCANNOTOPENMAINDATABASE

Cannot open WebProd database (DSN).

This error indicates that WebProd cannot open its system DSN (the DSN named WebProd). Check whether this DSN is missing.

102

ERR_BDDCANNOTOPENQRETABLE

Cannot open WP_Survey table.

Check the webprod.mdb or webprod sql db.

103

ERR_BDDQRENOTFOUND

Cannot find questionnaire file.

Check the path of survey files.

104

ERR_BDDCANNOTREADQSTRE

Problem reading WP_Survey table.

Check the webprod.mdb or webprod sql db.

105

ERR_CANNOTREADQES

Cannot open questionnaire (*.qes) file.

Check the questionnaire with AskiaTools (compact and repair).

109 ERR_BDDUNKNOWN Error unknown.  

111

ERR_BDDCANNOTOPENCONSTTABLE

Cannot read WP_Const table.

Check the webprod.mdb or webprod sql db.

112 ERR_CANNOTSAVESETTINGSQES Cannot save settings in questionnaire file.  

113

ERR_CANNOTSAVESETTINGSMAIN

Cannot save settings in WebProd database.

Check the amount of information for certain settings (html code before/between or after buttons, etc.). Some fields are limited to 255 characters.

114

ERR_CANNOTGETID

Cannot get new number for interview (problem with WP_InterviewCounter table).

Check the webprod.mdb or webprod sql db.

115

ERR_CANNOTCREATEMASK

Cannot create a screen for entry (no questions?).

Check questionnaire in AskiaDesign (generally a wrong routing may cause this).

116

ERR_CANNOTSAVEINTERVIEW

Cannot save intvw files (work directory doesn't exist or does not have rights to write data).

Check the AskiaWeb directory path or the WebInterviews SQL db.

117

ERR_CANNOTREADINTERVIEW

Cannot read intvw file (file is deleted or directory has changed...).

Check the AskiaWeb directory path or the WebInterviews SQL db

118

ERR_CANNOTFINDSCREEN

Cannot find Entry screen.

Check the questionnaire in AskiaDesign (verify screens).

119

ERR_CANNOTUNLOAD

Questionnaire is not loaded.

Load the questionnaire.

120 ERR_CANNOTGETPANELDATA    
121 ERR_INVALIDPANELID    
122 ERR_CANNOTCREATEDESTINATION    
123 ERR_CANNOTLOCKMASK    

666

ERR_CANNOTCREATEDESTINATION

Cannot open WebProd Database.

This error message is displayed when something wrong happens on the web server. Check the server.

667

ERR_CANNOTCREATEDESTINATION

Cannot create zip file. Please check that AskiaZipper.dll is registered correctly.

Run regsv32 on the askiazipper.dll (generally in C:inetpubwwwrootWebProdCgi-Bin).

668

ERR_CANNOTCREATEDESTINATION

Your WebProd database is not updated.

Please click on the link to update the database.

Update webprod db.

669

ERR_CANNOTCREATEDESTINATION

There is an incompatibility between WebProd pages and AskiaExt.

Update webprod db.

1001

IDS_ERR_ASKIAEXT1__NO_PARAMETER

No parameter.

No parameters were specified in the AskiaExt URL, for example: http://survey.askia.com/webprod/askiaext.dll?

1002 IDS_ERR_ASKIAEXT2__NO_ACTION No Action parameter. The parameter Action or MFCIsapiCommand was missing in the AskiaExt URL.

1003

IDS_ERR_ASKIAEXT3__NO_QUESTIONNAIRE

No questionnaire parameter.

The parameter used to identify the survey is missing, either Survey, SurveyName or T1.

1004 IDS_ERR_ASKIAEXT4__TOO_MANY_PARAMETERS Too many parameters. Not used; deprecated.

1005

IDS_ERR_ASKIAEXT5__TOO_LITTLE_PARAMETERS

Not enough parameters.

One or more parameters, required to process the requested Action, are missing. The necessary parameters depend on the requested Action.

1006

IDS_ERR_ASKIAEXT6__PARAMETER_MISSING

Missing parameter.

One or more parameters, required to process the requested Action, are missing. The necessary parameters depend on the requested Action.

1007

IDS_ERR_ASKIAEXT7__EXPECTED_PARAMETER

Expected parameter.

The system failed to decode a parameter encoded via Key16.

1008

IDS_ERR_ASKIAEXT8__INCORRECT_PARAMETER

Incorrect parameter.

A parameter contained an invalid value, such as a Numeric parameter which wasn't numeric, or a call made to a non-existent Action.

10035 No response from CCA   Check your network settings. Try to ping your CCA, etc.

 

 

 

 

 

Create your own Knowledge Base