Projects

In AskiaField, the term project refers to a VoiceLink project (i.e. an IVR project). Projects are created with the CTDesign application and linked to CCA.

Note: you cannot modify a project in CCA; you can modify only its callback properties.

The projects window displays all the projects currently being handled by CCA.

The fields are as follows (note that you can right-click in the column headings to select which columns are visible):

The projects tab of the ribbon (available when the projects window is active), contains the following commands:

Icon Name Function
properties Properties

View or edit the properties of the selected projects.

report-run(1) Run Report

Run one of CCA's Crystal Report statistics. In the sub-menu, select the specific report you wish to run for this project. Depending on the report type, you may be prompted to specify information, such as a date or group name. When the report has finished running, it appears in the Crystal Reports viewer.

project-reload Reload All Reload all current projects.

The context (right-click) menu contains the following commands:

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