Dialling method: Specifies the script task's dialing method from:
Manual dialing with preview: Agents will manually dial the number that is displayed on their screen.
Manual dialing: Agents will manually dial a number that is displayed on their screen, but they can choose the number from a list.
Brief mode: If this option is selected, the group will operate in brief mode. In brief mode, data will not be recorded. This is useful for testing a project, or for agent training.
Maximum visible calls for agent: Specifies the maximum number of addresses which will be displayed to agents prior to their selecting and handling their next call.
Allow Find Number: Authorizes agents to search the script task's sample lists for specific addresses.
Allow Change Number: Authorizes agents to modify and update an address's phone number in the script task's sample list.
Allow Refuse Number: Authorizes agents to refuse an address.