Creating a Click & Go Supervisor file from your CCA server

To create a Click&Go executable from your CCA server:

  1. Create a new folder.
  2. Copy the file Supervisor Click&Go.exe to it. You will find it in on your CCA server, in the askiafieldsetups directory.
  3. Open a text editor, such as Notepad.
  4. In the text editor, paste in the following line:
    "Supervisor Click&Go.exe" -setcommand:"Supervisor.exe -standalone -cca:127.0.0.1:903 -agentid:1 -password:abc -locationid:2 -workspace:2 -setup:5.3.1.0"

  5. Edit the line you just pasted in, so that it includes your CCA's IP correct address (the number after the colon is the port number, which is optional), and any other details required. For example, if the agentid is 25, then you would edit that part of the line read agentid:25
    Note: the agentid and password parameters are optional; if you provide them, the recipient of the executable will not need to enter them to connect to your CCA. If you omit them, the recipient will be prompted to enter an agent ID and password. The available parameters you can include are described below.

  6. Save the file in the folder you created, with the extension .bat. For example, you could save the file under the name Click&Go.bat.
  7. In Windows, open the folder you create at step 1.
  8. Check that the new bat file has a .bat extension; if not, rename it to correct this.
  9. Double-click the bat file. The bat file will run, and modify the Click & Go executable according to the details you included in the file.
  10. Send the Click & Go executable to the intended recipient. When the recipient runs it, he or she will connect to your CCA as a supervisor.
Note that the Click & Go executable you distribute should have the same version number as your CCA. If it does not, the it will close when it attempts to connect to the CCA.

For further details, see the following Knowledge Base article: Create a Click & Go Supervisor.

Command line parameters

The following parameters can be included in your batch file.

Parameter Effect
-cca

The IP address of the CCA. The number after the colon is the port number, which is optional. For example:

-cca:127.0.0.1:903

is IP address 128.0.0.1, port number 903.

-agent

-user

Optional parameter. The agent name. For example, if the agent name is Robert:

-agent:Robert

There are two ways to express this parameter: -agent and -user.

If this parameter is included, the user will not need to select an agent account. If it (and -agentID) is omitted, the user will be prompted for their agent account.

-agentId

-uid

-aid

Optional parameter. The agent ID. For example, if the agent ID is Robert:

-agent:Robert

There are three ways to express this parameter: -agentId, -uid and -aid.

If this parameter is included, the user will not need to select an agent account. If it (and -agent) is omitted, the user will be prompted for their agent account.

-password

-pwd

Optional parameter. The agent's password. For example, if the password is a1b2c4:

-password:a1b2c4

There are two ways to express this parameter: -password and -pwd.

If this parameter is included, the user will not need to enter a password. If it is omitted, the user will be prompted for their password.

-locationid

-lid

Optional parameter. The location ID. For example, if the location ID is 3:

-locationid:3

There are two ways to express this parameter: -locationid and -lid.

-standalone

Optional parameter.

This parameter allows the user to run Supervisor without retrieving updates from the CCA.

Under normal circumstances, when Supervisor connects to the CCA, the version of Supervisor will be updated to a later version if a higher version is available. However, if this parameter is used, the check will not be made, and Supervisor will not be updated.

For example:

-standalone

-workspace

Optional parameter. Specifies a workspace that will be loaded at start-up. For example, if you want to load workspace 3:

-workspace:3

-language

Optional parameter. The language to use in the interface. This is expressed as an ISO 639-2 language code. For example, for French:

-language:fra

Note that at present, only English and French are supported.

-focus

Optional parameter. All tasks except the specified ones will be hidden when the Supervisor connects to the CCA. This is the equivalent of right-clicking on a task in the tasks window, and selecting focus on task. You can provide a list of task IDs, separated by commas.

For example:

-focus:10,15,26

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